Season 2 Episode 4 : Empathetic communication in sales lead to better results

In this podcast, we dive deep into the importance of empathetic communication in sales with Mr. Ayan Chatterjee (Head of Sales Training and Performance Management at Bajaj Allianz Life). Here’s a sneak peek of what we discussed:

• Importance of empathy in selling
• Training reps to sell with empathy
• Relating to consumers’ pain points
• Using empathy while conversing with customers