Enhance Customer Retention
Help support teams handle customer questions, complaints, and difficult conversations with confidence through AI-powered practice.
Trusted By Global Leaders
Why Traditional Training Falls Short
Limited Real-World Practice
Support teams handle different customers, but traditional training offers limited opportunities for realistic practice.
Inconsistent Coaching
Managers cannot coach every support interaction, making feedback difficult to scale.
Difficult Conversations
Customers can be frustrated, confused, or demanding, making communication as important as the resolution.
Simulate Real Human Emotion.
Your team isn't talking to a robotic chatbot. Awarathon's AI personas can be programmed to be defensive, frustrated, confused, or passive-aggressive, forcing employees to apply real emotional intelligence.
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Voice and video-based interactive roleplays.
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Dynamic branching based on the user's response.
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Safe, private space to build muscle memory.
Strengthen Behavioural Skills With AI Coaching
One-on-one coaching helps employees improve communication, adaptability, and professional conduct.
Personalized coaching tailored to learner's strengths and skill gaps.
Interactive doubt-solving sessions with instant AI guidance.
Guided practice sessions to reinforce learning and build confidence.
Measure the Unmeasurable
Awarathon analyses vocal tonality, facial expressions, speech pace, and keyword usage to provide objective insights into soft skills.
Proven Results
TATA AIA is a leading life insurance company, providing life insurance, savings, wealth management, and retirement solutions.
10%
Improvement in revenue generation within 4 months
20%
Improvement in scores before and after training
25%
Reduction in at-risk agents within three months
Experience AI Coaching Live!
Interact with Awarathon's AI Coach as it transforms behavioural training through real-time simulations.
